book warehouse and caused extensive damage. And someone
said, Steilo, go down there and take a look at this, because
there might be some insurance questions. So I went down
there, I looked at it, and I said, What happened? I mean,
it’s obvious from the physical evidence what happened, but
what -- how did this come about? And I got descriptions
from the staff members in the folder warehouse. And I said, All, right, write me a report or
document this in some way, it was write a report, let me
have a copy of it and I’ll take this to Mr. Johnson.

and your predecessor’s job description, if there was some
kind of incident, to direct reports be written?

did you always talk to people directly or did you do it in
writing sometimes? 

there a standard procedure for doing that?

who actually saw or participated in the situations. Let’s
say traffic accidents ——

My question is, when you communicate to the person -